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AngelTrack Knowledge Base

Dispatch

Dispatch

For all articles related to the Dispatch system, DIspatchers, and reports regarding the Dispatch system.

Dispatch FAQ

Recommended Reading for Dispatchers Using AngelTrack

Basic Dispatch

Shifts (Crew Units) in AngelTrack

How AngelTrack Handles Wait-And-Return Calls

Emergent Dispatch Primer

The Live Map

How AngelTrack Handles Imprecise Pickup Times

Common Dispatch Mistakes

Facility Records are For Frequently Visited Locations

Affiliate Records are For Business Relationships

Basic Dispatch Guide - a Foundational Primer

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Schedules and Recurrences

Recurring Dispatches in AngelTrack

AngelTrack's Schedule vs. Calendar View

A Complete Guide to Scheduled Shifts in AngelTrack

Confirmation Calls in the Dispatch system

Connections to Billing

Billing Fields in the Dispatch System

Call Completion in AngelTrack's Dispatch System

Understanding Nursing Homes

A Guide to the Tag System

Advanced Topics and Tips

Paired Dispatches

Affiliates Solve the Peak Load Problem

Multiple Patients On Scene / In Ambulance

Dispatching from the Live Map

Advanced Dispatch Guide

Unattended Dispatch Mode

The Dispatcher Efficiency Report

Multi-Responder Functionality in the Dispatch System

Using Zones to Divide Up Your Service Area

Retroactive Booking and Editing

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