A walkthrough of AngelTrack's functionality regarding Imprecise Pickup Times
Imprecise Pickup Times
When booking round trips, the time of the return-trip is usually uncertain: you know it will take at least 30 minutes, but it could be two hours or more. Likewise with dialysis return-trips: normally dialysis runs for four hours, but sometimes it takes much less or much more time. For these situations, the return-trip pickup time is marked imprecise:
Imprecise pickup times look like this on the dispatch board:
...and likewise when disaptching from the Live Map:
When an exact pickup time is eventually received, click the associated dispatch and set the time, checking the "Precise" checkbox in the process. The question-mark then disappears from the dispatch board.
Recurring appointment with imprecise return times
Dialysis trips and similar recurring appointments will combine all three: recurrence, imprecise pickup times, and exceptions. The dispatch occurs repeatedly, and each time it does, the return-trip time is not known for certain until later in the day.
You can call the dialysis center and get an exact off time. Then edit the return-trip dispatch, record the exact time, and check both checkboxes: precise and exception. In this way, you can record an exact pickup time for just today; next trip will go back to imprecise as usual.
Anyone watching the dispatch board can therefore immediately see which dialysis return-trips have gotten exact off times versus which ones have not: