Curation of Facility and Patient Records

AngelTrack gathers mountains of billing data, all of it keyed to patients and facilities. Unfortunately, it is necessary for someone at each agency to curate the patient and facility records to keep them up-to-date, and to remove duplicates that are accidentally created from time to time.

Curating the Facility Records

AngelTrack stores a list of facilities, which are places that frequently serve as the origin and/or the destination of a call. Each facility's record includes its name, address, phone number, fax number, sales and billing contacts, contract information, plus many statistics.

The following datafields must be kept up-to-date:

Someone must also be responsible for eliminating duplicate facility records that dispatchers may inadvertently create from time to time. Using the Facility Edit page, you can view a list of suspected duplicate facility records. To learn more, read the Facility Records Guide.

Curating the Patient Records

Patient records contain a few billing fields that must be kept up-to-date:

Lastly, someone must also be responsible for eliminating the occasional duplicate patient records that dispatchers and crews may accidentally create from time to time. Duplicates usually happen when the last name has a strange spelling or when a patient has a maiden name.

AngelTrack provides some assistance in locating and eliminating duplicate patient records. To learn how, read the Duplicate Patient Records Guide.

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